Last updated: June 2, 2026
This Privacy Policy explains how eCadCam Inc (“eCadCam,” “we,” “us,” or “our”) collects, uses, and protects information when you visit ecadcam.com (the “Site”) or use our 3D printing, 3D scanning, CAD design, laser cutting, and related services (the “Services”). By using the Site, you agree to the practices described below.
Information We Collect
Information you provide to us. When you contact us, request a quote, or upload a file through our forms, we may collect your name, email address, phone number, the message you send, and any design files, images, or documents you upload for a project.
Information collected automatically. When you visit the Site, we and our service providers automatically collect certain technical information, including your IP address, browser type, device information, pages viewed, referring URLs, and the dates and times of your visits. This is collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to respond to your inquiries and provide quotes; to deliver, manage, and improve our Services; to process and fulfill your orders and projects; to communicate with you about your projects and our Services; to maintain the security and proper functioning of the Site; and to comply with our legal obligations.
Cookies and Analytics
We use cookies and similar technologies to operate the Site and understand how it is used. We use Google Analytics and Google Tag Manager to measure and analyze traffic, and Google advertising services. These providers may set cookies and collect usage data subject to their own privacy policies. You can control cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
How We Share Information
We do not sell your personal information. We may share information with trusted third-party service providers who help us operate the Site and deliver our Services (such as hosting, analytics, and email providers), and only to the extent necessary for them to perform those services. We may also disclose information when required by law, to enforce our agreements, or to protect the rights, property, or safety of eCadCam, our customers, or others.
Your Uploaded Files and Project Data
Files and designs you upload are used solely to evaluate, quote, and complete your project. We treat customer design files as confidential and do not share them with unrelated third parties or use them for any purpose other than providing the Services you request.
Data Retention
We retain personal information and project files for as long as needed to provide the Services, maintain business records, and comply with legal obligations. You may request deletion of your information as described below.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain processing. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know, the right to delete, and the right not to be discriminated against for exercising these rights. To exercise any of these rights, contact us using the details below.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
Children’s Privacy
The Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
eCadCam Inc
4212 San Fernando Rd, Glendale, CA 91204, United States
Email: design@ecadcam.com
Phone: 213.489.1173